Job Title: Outreach Specialist: Family Support

Location: Naples, Florida

Department: Children's Partial Hospitalization Program (PHP)

Job Type: Full Time/Exempt

Hiring Incentives: Sign on Bonus; PTO w/in 90 days. Full Benefits w/ 401k. Professional Development & Tuition Reimbursement

Schedule: Standard business hours. Evenings/weekends based on client and program needs

Position Overview

The Family Support/Outreach Specialist will work within a community behavioral health center, providing essential support and outreach services to families and individuals. This role involves engaging with the community, offering resources, and promoting mental and emotional well-being. The specialist will collaborate with healthcare providers and community organizations to ensure comprehensive support for those in need.

Key Responsibilities

• Outreach and Engagement: Develop and implement outreach programs to connect with families and individuals in the community. Participate in community meetings, and events to build relationships and trust.
• Resource Coordination: Identify and provide access to community resources, including healthcare, education, and social services. Assist families in navigating available services and support systems.
• Support Services: Offer emotional and practical support to families dealing with behavioral health issues. Provide education on mental health topics and coping strategies.
• Advocacy: Advocate for the needs of families and work to remove barriers to access to care.
• Collaboration: Partner with healthcare providers, social workers, and community organizations to create a network of support. Participate in multidisciplinary team meetings to coordinate care and services.
• Documentation: Maintain accurate records of all interactions, services provided, and outcomes. Ensure confidentiality and compliance with all relevant laws and regulations.
• Evaluation and Reporting: Monitor and evaluate the effectiveness of outreach and support programs. Provide regular reports to supervisors and stakeholders on progress and challenges.
• Education: Bachelor's degree in social work, Psychology, Public Health, or a related field=Required
• Experience: Minimum of 1 year of experience in community outreach, social services, or behavioral health support. Experience working in a community health center or similar setting is highly desirable=Required
• Skills: Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong organizational and time management skills=Required
• Knowledge: Understanding behavioral health issues, community resources, and support systems
• Certifications: Relevant certifications in mental health support, crisis intervention, or social work are a plus=Preferred
• Full-time position with some evening and weekend hours required.
• Community-based work with frequent travel within the service area.

Required Qualifications

• Education: Bachelor's degree in Social Work, Psychology, Public Health, or a related field.
• Experience: Minimum of 1 year of experience in community outreach, social services, or behavioral health support. Experience working in a community health center or similar setting is highly desirable.
• Skills: Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong organizational and time management skills.
• Knowledge: Understanding of behavioral health issues, community resources, and support systems.
• Certifications: Relevant certifications in mental health support, crisis intervention, or social work are a plus.

Working Conditions

Office environment with occasional remote work opportunities.