Job Title: Human Resources Generalist (HRG) - Benefits & Payroll Specialist

Location: Naples, Florida

Company: David Lawrence Centers For Behavioral Health

Job Type: Full-Time & Salaried/Exempt
~ Monday-Thursday, 8AM-5PM
~ Friday, 8AM-3PM
~ On-Site Role w/ Potential For 1 Remote Workday After Training Period

Salary: Starting at $65,000 per annum
~ Ultimate Offer based on Related Experience, Language Skills & Potential Impact

Hiring Incentives: Immediate PTO Accrual, Professional Development & Tuition Programs, Wellness Programs & EAP, Licensure & Certification Assistance.

Job Summary: This role serves as the primary operational resource for benefits administration, payroll coordination, HRIS administration, employee transactions, compliance reporting, and leave administration support.

It provides responsive, accurate, and customer-focused support while ensuring HR records, benefits programs, payroll-related transactions, and employee data are administered accurately and compliantly.

The HRG-BP functions as DLC's subject matter expert for benefits and payroll processes and is an imperative part of a growing Human Resources Team!

Key Responsibilities:

Benefits Administration

- Administer employee benefit programs including medical, dental, vision, life, disability, 401(k) retirement plans, FSA/HSA, COBRA, and voluntary benefits.

- Coordinate benefit enrollments, qualifying life events, status changes, and terminations (including deductions calculations.

- Manage annual Open Enrollment activities and employee benefit communications.

- Serve as primary liaison with benefit vendors, brokers, carriers, and third-party administrators.

- Provide employee education regarding benefit eligibility, coverage, enrollment, and payroll deductions.

- Process and reconcile monthly vendor invoices for all employee benefit plans, ensuring employee coverage elections, premiums, billing adjustments, and invoice amounts are accurate and resolved in a timely manner.

- Conduct monthly benefits billing audits and reconciliations to identify discrepancies in eligibility, coverage, and premium charges; research and coordinate corrections with carriers and internal stakeholders.

- Collaborate with benefits vendors, payroll, finance, and HR teams to reconcile enrollment, deduction, and billing data and ensure accurate benefit administration.

- Review and resolve benefits-related discrepancies, including retroactive enrollments, terminations, premium adjustments, overpayments, and underpayments.

- Process all retirement plan contributions through Fidelity, ensuring accuracy, timeliness, and compliance with plan and regulatory requirements.

- Support annual compliance reporting and audits, including but not limited to Non-Discrimination Testing (NDT), Form 5500 preparation, retirement plan audits, and other required regulatory filings.

Payroll Coordination & Employee Transactions

- Serve as Human Resources' primary liaison with Payroll and Finance regarding all employee-related transactions.

- Coordinate and validate payroll-impacting transactions including hires, promotions, transfers, compensation changes, leaves, and separations.

- Review and process Personnel Action Forms (PAFs) and related documentation.

- Assist employees with payroll, deductions, earnings statements, and related inquiries.

- Conduct payroll audits and coordinate correction of discrepancies.

HRIS Administration & Data Integrity

- Maintain employee records and HRIS data accuracy.

- Perform routine audits of employee, payroll, and benefits data.

- Generate standard HR, benefits, payroll, and compliance reports.

- Support system testing, upgrades, process improvements, and data integrity initiatives.

Leave Administration Support

- Provide administrative support for leave programs including FMLA, ADA-related documentation processing, military, workers compensation, and personal.

- Track leave documentation, deadlines, communications, and record retention requirements.

- Coordinate benefit continuation and payroll deduction administration during approved leaves.

Compliance, Reporting & Audit Support

- Support compliance activities related to ACA, COBRA, HIPAA, ERISA, benefits administration, and payroll requirements.

- Maintain documentation for audits, accreditation reviews, and regulatory reporting.

- Prepare routine reports and supporting documentation for Human Resources leadership.

Employee Service & Operational Support

- Serve as a frontline HR resource for employees regarding benefits, payroll, related HR procedures, and employee transactions.

- Support onboarding, employment changes, and separation processes.

- Deliver responsive internal customer service while maintaining confidentiality and professionalism.

Collaboration & Team Support

- Collaborate with HR leadership, Finance, Payroll, brokers, vendors, and operational leaders.

- Participate in HR projects, process improvement efforts, and operational initiatives.

- Serve as an essential employee during emergency events when required.

Qualifications:

- Bachelor's degree in HR, Business, or related field = Required (Combination of education and experience taken into consideration)

- 1-3 years' experience supporting benefits administration, payroll coordination, HR operations, employee records, or HRIS administration = Required

- Current/Clear FL Driver's License with ability to travel locally in Collier = Required

- Strong skill set in the following = Required
~ General Payroll process knowledge
~ Deductions determination
~ Compliance reporting and Audit support
~ Retirement plan administration
~ Internal Customer Service

- Healthcare, behavioral health, nonprofit, or other highly regulated industry = Strongly Preferred

- CEBS, SHRM-CP, PHR, or other related certification = Preferred

- Proficiency in Applicant Tracking & HRIS Systems = Required

- Able to juggle multiple tasks while maintaining accuracy in a fast-paced environment = Required

- Strong communicator, highly organized, and a team player with exceptional interpersonal skills = Required

- Comfortable handling sensitive information with discretion and professionalism = Required

- Microsoft Office 365 skills (Including Teams/Copilot) = Required

- Staying compliant on all trainings and immunizations = Required

- Ability to pass Level II DCF Mental Health Fingerprinting (General Information can be found HERE), Drug Screen and Local Criminal Check = Required

Physical Requirements: This position requires a mix of physical activities throughout the workday. Duties involve periods of standing, sitting, and walking, often across various areas of the site. The role also includes tasks that may require bending, reaching, and other physical movements. Candidates must be able to occasionally lift and carry items weighing up to 50 pounds. A reasonable level of physical stamina and mobility is necessary to successfully perform the essential functions of this role.