Case Manager - Substance Use Disorders: Crossroads Continuum. SIGN-ON BONUS

Job Title: Substance Use Disorder (SUD)Case Manager

Location: Naples, Florida 

Department: Substance Use Services

Job Type: Full-time

Starting Salary: $42,000

Schedule: Standard business hours. Evenings/weekends based on client and program needs 

Job Summary:

The Case Manager for Substance Use Disorder (SUD) provides comprehensive support to individuals experiencing substance use issues, helping them navigate available treatment options, access resources, and develop strategies for long-term recovery. This role is central to coordinating care, advocating for clients, and collaborating with community resources to ensure that individuals receive effective, compassionate, and personalized support.

Key Responsibilities:

  1. Client Care Planning:
    • Develop individualized care plans that address substance use treatment, mental health support, housing, employment, and other essential needs.
    • Collaborate with clients to set achievable goals for recovery, ensuring alignment with clinical recommendations.
  2. Resource Coordination and Referral:
    • Connect clients with appropriate treatment programs, including detoxification, inpatient and outpatient rehabilitation, counseling, and medication-assisted treatment.
    • Coordinate with healthcare providers, mental health professionals, social services, and community organizations to streamline access to resources.
    • Assist clients in obtaining benefits, such as Medicaid, housing assistance, and job training, to support stability in recovery.
  3. Ongoing Client Support:
    • Maintain regular contact with clients to monitor progress, address challenges, and adjust care plans as needed.
    • Provide education on substance use disorder, treatment options, relapse prevention, and coping strategies.
    • Facilitate group and individual support sessions as appropriate, fostering a supportive recovery environment.
  4. Documentation and Reporting:
    • Maintain accurate and confidential client records in compliance with legal and organizational standards.
    • Document client interactions, progress, and treatment updates in case files and report to supervisors as required.
    • Collaborate with team members and participate in case reviews to ensure quality care.
  5. Advocacy and Community Collaboration:
    • Advocate for clients' needs within the healthcare, judicial, and social services systems.
    • Develop and maintain relationships with community partners, including healthcare facilities, shelters, and addiction recovery centers, to enhance resource availability.
    • Promote awareness of substance use disorder and destigmatize addiction within the community.
  6. Crisis Intervention:
    • Respond promptly to clients in crisis situations, providing immediate support and referrals to emergency services when necessary.
    • Coordinate crisis intervention services and provide follow-up to ensure clients are stable and supported.

Requirements:

  • Bachelor's degree in Social Work, Psychology, Counseling, or a related field
  • Minimum of 2 years of experience in substance use disorder treatment, case management, or related field.
  • Knowledge of substance use disorders, treatment modalities, mental health issues, and social support systems.
  • Strong interpersonal, organizational, and crisis management skills.
  • Ability to work with clients from diverse backgrounds in a non-judgmental, empathetic manner.
  • Proficiency in documentation and case management software is preferred.

Work Environment:

  • This position may require travel to meet clients in the community or accompany them to services.